I’ve recently finished reading How to Win Friends and Influence People, by Dale Carnegie. Here’s a summary of all principles and techniques discussed in the book.
Fundamental Techniques in Handling People
- Don’t criticize, condemn, or complain.
- Give honest and sincere appreciation.
- Arouse in the other person an eager want.
Six Ways to Make People Like You
- Become genuinely interested in other people.
- Remember that a person’s name is to that person the sweetest and most important sound in any language.
- Be a good listener. Encourage others to talk about themselves.
- Talk in terms of the other person’s interest.
- Make the other person feel important, and do it sincerely.
Twelve Ways to Win People to Your Way of Thinking
- The only way to get the best of an argument is to avoid it .
- Show respect for the other person’s opinions. Never say you’re wrong.
- If you are wrong admit it quickly and emphatically.
- Begin in a friendly way.
- Get the other person saying yes yes immediately (Start with questions to which the other person will answer yes)
- Let the other person do a great deal of the talking.
- Let the other person feel the the idea is his or hers.
- Try honestly to see things from the other person’s point of view.
- Be sympathetic with the other person’s ideas and desires.
- Appeal to the nobler motives.
- Dramatize your ideas.
- Throw down a challenge.
I got my Grande Punto 4 months ago, it was one of the few examples still available as the dealership stopped importing it to make room for the face-lifted model, known as Punto Evo. You might be wondering what’s the point of writing a review about the Grande Punto if it’s not available for sale anymore. Well, I just feel like doing it, isn’t that a good enough reason?
My Grande Punto at the showroom before picking it up
I got the far less practical 3-door model for several reasons, including that it was 2,000 EGP cheaper than the 5-door model. At 91,000 EGP, I think it’s the best value for money for its class, specially when compared to the hideously priced rivals available in Egypt as the Opel Corsa, VW Polo, Seat Ibiza and Skoda Fabia.
My Grande Punto’s odometer just before driving it out of the showroom
This Italian beauty is outstanding from several aspects, although there are a few things that I’m not very happy about. So instead of repeating what every car reviewer is saying about where the car scores points, I’ll just talk about the things I don’t like.
- Fiat is offering numerous engines for the Grande Punto, ranging from a tiny 1.2L to a much bigger 1.9L diesel. Power outputs rise up to ridiculous numbers, such as the 180 BHP generated from the 1.4L turbo-charged Abarth edition. Unfortunately, in Egypt we get the second weakest engine, with only 77 BHP and outdated valve control technology compared to the completely computer-controlled Multijet engine. You feel the engine laziness once you step onto the gas pedal, which gets even worse when accelerating above 120 Km/h.
- Blue & Me is amazing. Actually it’s a great advantage for Fiat and Alfa Romeo over their rivals. For those of you who don’t know about it, it’s an integrated communications/entertainment system developed by Microsoft. It enables you to play the music library on your iPod or USB drive, and make phone calls through bluetooth. It also offers voice commands for activating several functions. It works as it should, although there are some small things that make it a bit annoying. First, Blue & Me has a stupid was of overtaking your dashboard screen with messages that you can’t dismiss. So if, for example, you are cycling through the trip computer info or editing the car settings and the music track you are playing ends, the track that plays next will overtake your dashboard screen with its name, and there’s no way to get back to what you were doing except waiting 15 seconds till it goes away on its own. Another thing, if during a phone call you want to take a look at the trip computer info, there’s no way to dismiss the caller’s name off your dashboard.
- Obviously Fiat doesn’t have strict quality control measures at their factories. There’s a visible difference in spacing between the hood and the front quarter-panels. There are also a few minor flaws in the interior.
- The hatchback is so flat which makes it very soft. All it takes to dent the hatchback is someone to rest his body on your car! In a country like Egypt where your car is mostly parked in second rows and constantly being pushed to make ways for other cars, expect to find 3 to 4 dents on your hatchback every week.
- I was expecting better quality from the audio system. The door speakers and the output from the head unit aren’t that good. Also there’s no MP3 playback in the CD player.
- There isn’t a lot of cubby holes or storage areas, also there are only 2 cup holders with a rather stupid design. Place a tall mug in any of the cup holders and you wouldn’t be able to shift to the 1st, 3rd or 5th gears.
Despite all I have listed above, I’m still very satisfied about the car, specially when you take into consideration that it was build by mad drunk Italians!